How TeacherFrame handles your data
Last updated: June 2026.
TeacherFrame ("we") processes personal information to provide the Service to adults — parents, guardians, tutors and educators. This policy explains what we collect, how we use it, and the choices you have. It is written for a United States audience and reflects the Children's Online Privacy Protection Act (COPPA) and the California Consumer Privacy Act (CCPA/CPRA); we apply the same protections to all users.
We do not collect government IDs, precise geolocation, or sensitive personal information, and we do not use your data for advertising or profiling.
The Service is directed to adults, not to children. Children do not have accounts and do not interact with the Service. The only information about a child is the limited context an adult account holder chooses to enter to personalize materials, and we recommend a first name only. We do not knowingly collect personal information directly from a child under 13. If we learn that we have collected such information without the consent of a parent or guardian, we will delete it promptly. A parent or guardian can review, correct or delete any child context they entered at any time — from their account or by emailing us.
We use your information solely to: provide and personalize the Service, generate the materials you request, communicate with you about your account, and process billing. We do not sell your data, rent it, or share it for anyone else's advertising.
To generate materials, the text you submit (including any child context) is sent to our AI provider — by default Anthropic (Claude), or another provider you select in Settings — which processes it to return your result. Under their API terms these providers act as our processors and do not use your prompts to train their models. We also rely on a small number of service providers acting on our behalf: Stripe (payments), our hosting provider, and our email provider. We share only what each needs to perform its function, and never for their own marketing.
We do not sell or "share" your personal information as those terms are defined under California law, and we have not done so in the past 12 months.
We keep your data for the life of your account plus 12 months, then delete it. On request we delete your data within 30 days. Backups are overwritten on a rolling basis.
Access to your data is restricted, data files are protected from public access, and payment details never touch our servers. No system is perfectly secure, but we take reasonable measures to protect your information.
Wherever you live, you can:
California residents (CCPA/CPRA) additionally have the right to know the categories and specific pieces of personal information we collect, to delete and correct it, to opt out of the sale or sharing of personal information (we do neither), and not to be discriminated against for exercising these rights. To exercise any right, email us; we verify your request through your account email and respond within the timeframes required by law. You may use an authorized agent.
We use only a necessary session cookie for sign-in. Analytics cookies (Google Analytics) load only with your explicit consent, and you can decline them.
If we make material changes, we will update this page and, where appropriate, notify you by email.
To exercise your choices or for any privacy question: hello@teacherframe.com
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